2.2 Professional edition

Registered users of MLWorks Professional edition can contact Harlequin Support via email at:

mlworks-support@harlequin.com

Please be certain to include the CD serial number in the subject line of your email message.

If you are not registered, please visit our registration page on our website:

http://www.harlequin.com/devtools/mlworks

You should have your serial number ready. The serial number is located on a sticker on the back of the CD envelope.

Please contact Harlequin Support in the following circumstances:

You need assistance with installing or running MLWorks.

: If you need a license name and code for MLWorks, please send mail to mlworks-keys@harlequin.com rather than the mlworks-support address.

You encounter a bug in the MLWorks software or documentation and wish to submit a bug report.
You have any comments or suggestions for improving the MLWorks software or documentation.

We prefer communication by electronic mail, particularly when you submit bug reports.

If you use electronic mail and wish to submit a bug report, please fill in the bug template distributed with MLWorks and then send it to us. You can find the template in the top-level installation folder in the file bug-template.txt.

When you report a bug, it is very important to include a stack backtrace when necessary. Backtraces are necessary when the bug you are reporting causes MLWorks to enter the debugger on an unhandled exception.

It is only possible to see a backtrace in the TTY (that is, non-windowing) debugger, so if you are running MLWorks in GUI mode you must:

: 1. Choose Usage > General Preferences > General from the MLWorks podium's menubar.
: A dialog appears.
: 2. Turn off the "Always use window debugger" option and click OK or Apply.

Once you have done this, MLWorks will enter the TTY debugger when you next reproduce the error. At the "Debugger>" prompt, enter b. MLWorks will generate a backtrace suitable for submission in a bug report.